Privacy Policy

281 Country Club ("281 Offroad," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website, making reservations, renting vehicles, or communicating with us.

1. Information We Collect

We may collect information including:

• Name
• Email address
• Mobile phone number
• Mailing address
• Reservation information
• Vehicle rental information
• Payment information
• Government-issued identification when required for reservation verification
• Website usage information and analytics data

2. How We Use Your Information

We use your information to:

• Process reservations and rentals
• Verify customer identity
• Process payments and security holds
• Send reservation confirmations and reminders
• Provide customer support
• Communicate important updates regarding reservations
• Improve our website and services
• Comply with legal obligations

3. SMS Communications

By providing your mobile phone number and affirmatively consenting during the reservation process, you agree to receive SMS messages from 281 Country Club regarding:

• Reservation confirmations
• Reservation reminders
• Reservation updates
• Waiver reminders
• Security hold notifications
• Customer support communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

4. Mobile Information and SMS Consent

Mobile phone numbers, SMS consent, and text messaging originator opt-in data will not be shared, sold, rented, transferred, or disclosed to any third parties or affiliates for marketing or promotional purposes.

SMS consent is used solely for the purpose of providing reservation confirmations, reservation reminders, reservation updates, waiver reminders, security hold notifications, and customer support communications requested by the customer.

5. Payment Information

Payments may be processed through secure third-party payment providers. We do not sell payment information and use reasonable safeguards to protect customer data.

6. Cookies and Analytics

Our website may use cookies and analytics tools to improve website performance and user experience. Users may disable cookies through browser settings.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

8. Disclosure of Information

We may disclose information:

• To service providers assisting in business operations
• To payment processors
• To comply with legal requirements
• To protect our rights, customers, employees, or property
• In connection with a business transfer, merger, or acquisition

9. Third-Party Links

Our website may contain links to third-party websites. 281 Offroad is not responsible for the privacy practices of third-party websites.

10. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective upon posting on this page.